Privacy Policy
Effective Date: October 13, 2026
Rev & Bows respects your privacy and is committed to protecting the personal information you choose to share with us.
Information We Collect
When you visit our website, place an order, create an account, submit a custom-order request, contact us, or otherwise interact with Rev & Bows, we may collect information such as:
Your name
Email address
Phone number
Billing and shipping address
Order and transaction information
Account or login information, if you create an account
Information you provide in messages, forms, or custom-order requests
Photos, artwork, logos, inspiration images, personalization details, or other files you choose to send us
Information about your browser, device, IP address, and website activity
Payment information may be collected and processed by third-party payment providers used by our website. Rev & Bows does not necessarily receive or store your complete credit or debit card number.
We collect information only as reasonably necessary to operate our website, process orders, respond to inquiries, communicate with customers, provide custom products and services, maintain business records, and improve our website and services.
Information We Receive From Other Sources
We may receive information:
Directly from you
Automatically through our website, cookies, and similar technologies
From service providers that help us operate our website, process payments, fulfill orders, provide analytics, or communicate with customers
Contact and Custom Order Forms
When you submit information through a form on our website, we collect the information you enter so that we can respond to your request and communicate with you about your order or project.
Our website is hosted by Squarespace. Information submitted through our website may be processed or stored by Squarespace as part of providing website, commerce, account, and form services to us.
Photos, artwork, logos, personalization details, and other files submitted for custom orders may be retained as part of your order record. We may also retain them when reasonably necessary to complete reorders, answer questions about a previous order, resolve disputes, or maintain business records.
How We Use Your Information
We may use personal information to:
Respond to questions and custom-order requests
Process and manage purchases and payments
Fulfill and ship orders
Coordinate local pickup or delivery
Discuss designs, pricing, quantities, timelines, and project details
Create and manage customer accounts
Provide order confirmations and updates
Provide customer service
Maintain records relating to orders and transactions
Detect or prevent fraud, misuse, or security issues
Improve our website, products, and services
Comply with legal or regulatory requirements
We do not sell your personal information.
Email and Text Communications
If you provide your email address or phone number, we may use that information to communicate with you about:
Orders
Custom projects
Design approvals
Pickup or delivery
Payment questions
Customer service
Other transaction-related matters
If you choose to subscribe to promotional emails or other marketing communications, we may send you news, product announcements, promotions, or other Rev & Bows updates.
You may unsubscribe from promotional emails at any time using the unsubscribe link included in the message.
We will not use your phone number for promotional text messages unless you separately consent to receive them.
Message and data rates may apply to text communications.
Even if you unsubscribe from marketing communications, we may still contact you about orders, payments, custom projects, pickup, delivery, customer service, or other non-promotional matters.
Sharing of Information
We may share personal information when reasonably necessary with service providers that help us operate our business, including companies that provide:
Website hosting and ecommerce services
Payment processing
Shipping or delivery services
Email or communication services
Cloud storage
Analytics
Fraud prevention or security services
These providers process information in accordance with their own terms, privacy policies, and applicable law.
We may also disclose information:
When required by law, court order, subpoena, or other valid legal process
To protect the rights, safety, security, or property of Rev & Bows, our customers, or others
In connection with a sale, transfer, merger, reorganization, or other change involving our business, if applicable
Payment Processing
Payments may be processed by third-party providers used by Rev & Bows or Squarespace.
Those providers may collect payment information directly and process it under their own privacy policies and terms.
Rev & Bows does not intentionally store complete payment-card numbers.
Website Analytics and Cookies
Our website may collect information about how visitors use the site, including information about your browser, device, IP address, pages visited, clicks, and other website activity.
Squarespace and other service providers may use this information to operate the website, provide analytics, protect their services, and improve functionality.
Our website may also use cookies and similar technologies.
Where required by applicable law, non-essential cookies or similar technologies may be used only after you provide consent through our cookie-consent tools.
You may also be able to control certain cookies through your browser settings or through cookie preferences available on our website.
Third-Party Websites and Links
Our website may contain links to third-party websites or services, including social media platforms, payment providers, shipping providers, or other websites.
Rev & Bows does not control the privacy practices of those third parties.
If you visit another website or service, its own privacy policy and terms will apply.
How Long We Keep Information
We retain personal information only as long as reasonably necessary to:
Complete transactions and fulfill orders
Respond to requests
Maintain business and tax records
Maintain custom-order and design records
Provide customer service
Support reorders when appropriate
Resolve disputes
Enforce agreements
Meet legal or regulatory obligations
Retention periods may vary depending on the type of information and the reason it was collected.
Your Privacy Choices and Rights
Depending on where you live and applicable law, you may have the right to request:
Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
A copy of certain personal information
Information about how your personal information is used or shared
Opt-out of certain uses of your information where required by law
These rights are not absolute and may be subject to legal exceptions.
We may need to verify your identity before completing certain privacy requests.
We will not discriminate against you for exercising privacy rights available to you under applicable law.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, please contact us so we can review the request and take appropriate action.
Security
We take reasonable steps to protect personal information.
However, no website, electronic transmission, payment system, or storage method can be guaranteed to be completely secure.
Please avoid sending highly sensitive or confidential information through unsecured communication methods.
Privacy Questions or Complaints
If you have questions or concerns about how your personal information is handled, please contact Rev & Bows using the contact information below.
We will review privacy-related requests and respond as required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or legal requirements.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, contact:
Rev & Bows
Email: info@revandbows.com
Phone: (830) 308-4780